IT Support Services
OVERVIEW
What is IT Support Services?
EG Advanced, a leading IT company in Delhi - NCR, India provides quality service to its clients for IT Support. We have a dedicated team of experienced professionals ready to provide you with complete network and IT Solution. With EG Advanced, customer satisfaction is our top priority.
"Reliable IT Support Services for Your
Business
In today's technology-driven world, businesses of all sizes rely heavily on their IT systems to operate efficiently. However, with the ever-evolving technology landscape, IT challenges can arise at any moment. That's where EGAdvanced comes in – we provide dependable and comprehensive IT Support Services to ensure your business runs smoothly without interruption.
Our IT Support Services include:
24/7 Help Desk: Our experienced IT
professionals are available around the clock to assist your team with technical
issues and provide quick solutions to keep your operations running smoothly.
Remote Support: We offer remote IT support
to resolve issues promptly, minimizing downtime and reducing the need for
on-site visits.
On-Site Support: When the situation
requires on-site assistance, our technicians are ready to deploy to your
location, ensuring rapid problem resolution.
Hardware and Software Maintenance: We
manage and maintain your IT infrastructure, including hardware and software
updates, to keep your systems secure and up-to-date.
Network Troubleshooting: Our experts
diagnose and address network issues, ensuring optimal performance and
connectivity for your business.
Virus and Malware Removal: We protect your
systems from threats with comprehensive antivirus and malware removal services,
keeping your data safe and secure.
Backup and Disaster Recovery: We implement
robust backup and disaster recovery solutions to safeguard your critical data
and minimize downtime in case of unexpected events.
Proactive Monitoring: We continuously
monitor your IT environment to identify and address potential issues before
they impact your business.
Our mission is to be your trusted IT
partner, providing the support and expertise you need to focus on your core business
activities. With our IT Support Services, you can rest assured that your
technology is in capable hands.
Ready to experience reliable IT support for
your business? Contact us today for a personalized consultation and discover
how our IT Support Services can enhance your operations."
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Our IT Support Services services will help you succeed. Let’s get started
Solutions
Comprehensive IT services include
Network
Cloud services are network dependent, which is why EG Advanced network management and monitoring services have become critical to IT.
Service desk
EG Advanced 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.
Infrastructure
EG Advanced ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.
Applications
EG Advanced supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
Managed services plus
EG Advanced provides advanced management tools to clients who want to take their IT Service Management to a higher level.
Benefits
Our services provide a unique range of benefits
Stop wasting time and money on technology. Let’s get started
John H. Bedard, Jr
Pricing and Plan
1 monthly fee for all IT services. No costly surprises
careBasic
Designed for businesses with basic IT requirements- All careBasic services include:
- 24/7 system monitoring
- Security management
- Patch management
- Remote support
carePlus
Designed for businesses looking to eliminate costly break/fix IT services- All carePlus services include:
- Preventive maintenance
- Asset management
- Secure cloud backup
- Server/Network support
carePro
A fully comprehensive plan for any business size or needs.- All carePro services include:
- Reporting
- Vendor management
- Virtual CIO (vCIO)
- Workstation support