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What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.



"Experience Hassle-Free IT Management with Our Managed IT Services

In today's fast-paced digital landscape, your business's IT infrastructure is the backbone of your operations. At EGAdvanced, we understand that managing IT can be complex and time-consuming. That's why we offer comprehensive Managed IT Services to help you focus on what you do best while we take care of your technology needs.


Our Managed IT Services include:

Proactive Monitoring: We keep a vigilant eye on your IT systems 24/7, identifying and addressing potential issues before they disrupt your business.

Security Management: Protect your sensitive data and systems from cyber threats with our robust security solutions, including firewall management, antivirus software, and threat detection.

Network Optimization: Ensure your network operates at peak performance with our network monitoring and optimization services, reducing downtime and improving productivity.

Data Backup and Recovery: Safeguard your critical data with automated backup solutions, and rest easy knowing you can quickly recover in the event of data loss.

Software Updates and Patch Management: Keep your software up-to-date and secure with our patch management services, reducing vulnerabilities and improving stability.

Help Desk Support: Our responsive help desk is available to assist your staff with IT issues and questions, ensuring minimal disruption to your workflow.

Strategic IT Planning: We work closely with you to develop a long-term IT strategy that aligns with your business goals, helping you make informed technology investments.

Cost Efficiency: Our Managed IT Services offer predictable monthly pricing, helping you control IT costs and allocate resources more effectively.

At EGAdvanced, we're not just IT experts; we're your dedicated IT partner, committed to delivering reliable and efficient IT solutions tailored to your specific needs. With us, you can stay focused on growing your business while we take care of your technology.

Ready to experience the benefits of hassle-free IT management? Contact us today for a personalized consultation and discover how our Managed IT Services can elevate your business."

 

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    Our Artificial intelligence (AI) services will help you succeed. Let’s get started

    Solutions

    Comprehensive IT services include

    • router-1807_67aa302b-3a94-46a7-aa3d-66b8928a87d7

      Network

      Cloud services are network dependent, which is why EG Advanced network management and monitoring services have become critical to IT.

    • telephone-operator-4682_c9489618-836b-47ec-8489-e15f613cb10c

      Service desk

      EG Advanced 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

    • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

      Infrastructure

      EG Advanced ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

    • settings-server-1872_2e41baf2-8789-4215-b430-db35c3899936

      Endpoint management

      Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

    • source-code-1754_2b435bd8-ce76-4910-8137-7d07a3557fa3

      Applications

      EG Advanced supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

    • add-image-5030_dcf585b8-8f3d-48ad-8579-a4ad56d14ba6

      Managed services plus

      EG Advanced provides advanced management tools to clients who want to take their IT Service Management to a higher level.

    Benefits

    Our services provide a unique range of benefits

    • Control IT Costs

      You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

    • Trusted IT advisor

      Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

    • Economy of scale

      As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

    • Increased efficiency

      You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

    • Small initial investment

      Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

    Stop wasting time and money on technology. Let’s get started

    EG Advanced are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
    John H. Bedard, Jr
    Pricing and Plan

    1 monthly fee for all IT services. No costly surprises

    careBasic

    Designed for businesses with basic IT requirements
    $29 /month
    Pricing includes coverage for users
    • All careBasic services include:
    • 24/7 system monitoring
    • Security management
    • Patch management
    • Remote support

    carePlus

    Designed for businesses looking to eliminate costly break/fix IT services
    $49 /month
    Pricing includes coverage for users
    • All carePlus services include:
    • Preventive maintenance
    • Asset management
    • Secure cloud backup
    • Server/Network support

    carePro

    A fully comprehensive plan for any business size or needs.
    $69 /month
    Pricing includes coverage for users
    • All carePro services include:
    • Reporting
    • Vendor management
    • Virtual CIO (vCIO)
    • Workstation support